Questions? We've got answers

Your website is live in minutes — pick your template, customize your branding (logo, colors, content), and publish. No technical knowledge required. Your branded mobile app follows a guided store-publishing process (typically 1–3 weeks, mostly Apple's and Google's review time) — we do all the technical work.

Absolutely not. If you can use email or social media, you can use StartApp. Everything is visual, drag-and-drop, and designed for non-technical business owners.

We don't currently offer automated migration from other platforms. However, StartApp is designed so you can set up your menu, content, and branding from scratch in minutes — most restaurants complete this in under an hour.

Yes, absolutely. There are no long-term contracts. Cancel anytime directly from your dashboard, and you'll retain access until the end of your billing period. No cancellation fees.

No hidden fees. You pay your plan's one-time fee (€19.99 activation on Website, or €99 App Setup on Mobile App and Bundle — never both) and your monthly subscription. Optional extras are exactly what you'd expect: a custom domain (yearly, priced at checkout) and additional branches (€10/month each — your first branch is included). Stripe's payment processing fees (2.9% + €0.30 per transaction) go directly to them, not us.

You can change your plan anytime, and the dialog always shows exactly what you'll pay before you confirm. Gaining the app (Website → Bundle or Mobile App) charges the one-time €99 App Setup fee — the app's monthly fee still starts only when your app goes live. Dropping a component never claws back time you've already paid for: it simply runs to the end of its paid period.

You connect your own Stripe business account. Payments go directly to you — we never touch your money. Zero commission on every order.

Yes! You can either connect an existing domain (like yourbusiness.com) or register a new one through us. We'll handle all the technical setup for you.

We build and publish your branded iOS and Android app for you. Apple and Google require the app to live under your own developer accounts (Apple $99/year, Google $25 once) — we guide you through creating them, retrieve your free company ID (D-U-N-S), and handle all the technical work: building, store forms, submission and review. Fair billing: your monthly app fee starts only when your app is live.

All plans include email support at support@startapp.solutions. We respond within 24 hours on business days. Bundle plan customers receive priority support.

You own your data, always. Export your customer list, order history, menus, and content anytime in standard formats (CSV, JSON). No vendor lock-in.